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Jaomamy Angelot
Jaomamy Angelot

Hp Scanjet C9850a Drivers

Hp scanjet c9850a drivers

If you have an HP Scanjet c9850a scanner, you might be wondering how to get the best performance out of it on your Windows 10 computer. In this article, we will explain how to find and install the latest drivers and software for your scanner, as well as some tips and troubleshooting steps to solve common issues.

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How to find and install the latest drivers and software for your HP Scanjet c9850a scanner

The easiest way to get the latest drivers and software for your HP Scanjet c9850a scanner is to use the official HP website. Here are the steps to follow:

  • Go to the [HP Customer Support - Software and Driver Downloads] page.

  • Type "HP Scanjet c9850a" in the search box and click on the magnifying glass icon.

  • Select your operating system from the drop-down menu. Make sure you choose the correct version of Windows 10 (32-bit or 64-bit).

  • Expand the "Driver" section and click on "Download" next to the driver that matches your scanner model and operating system.

  • Save the file to a convenient location on your computer.

  • Double-click on the downloaded file and follow the on-screen instructions to install the driver.

  • Restart your computer if prompted.

Alternatively, you can use the [HP ScanJet - Scanner driver and software support for Windows 10] page to find out more information about the different types of drivers and software available for your scanner, such as HP Scan software, Basic feature driver, Smart Document Scan software, Kofax Virtual ReScan software, ISIS/TWAIN driver and utilities, etc. You can also download them from this page by clicking on the corresponding links.

How to solve common issues with your HP Scanjet c9850a scanner

Even with the latest drivers and software installed, you might encounter some problems with your HP Scanjet c9850a scanner. Here are some common issues and how to fix them:

The scanner is not detected by the computer or the software. This could be due to a faulty USB cable, a loose connection, a power issue, or a driver conflict. To troubleshoot this issue, try the following steps:

  • Make sure the scanner is plugged into a working power outlet and turned on.

  • Make sure the USB cable is securely connected to both the scanner and the computer.

  • Try using a different USB port or cable if possible.

  • Unplug any other USB devices that might interfere with the scanner.

  • Update your computer's USB drivers from the device manager or the manufacturer's website.

  • Uninstall and reinstall the scanner driver from the control panel or the HP website.

  • Run the [HP Print and Scan Doctor] tool to diagnose and fix any scanning issues.

The scanned image quality is poor or distorted. This could be due to a dirty or damaged scanner glass, a misaligned or worn out scanner mechanism, incorrect scan settings, or a software glitch. To troubleshoot this issue, try the following steps:

  • Clean the scanner glass with a soft cloth and a mild glass cleaner. Avoid using abrasive or corrosive cleaners that might scratch or damage the glass.

  • Check for any scratches, cracks, or dust on the scanner glass. If you find any, contact HP for service or replacement.

  • Make sure the original document is placed correctly on the scanner glass. Align it with the guides and avoid any wrinkles or folds.

  • Adjust the scan settings according to your needs. For example, increase the resolution, contrast, brightness, or color depth if needed. You can also use the advanced settings to adjust the cropping, orientation, skew correction, etc.

  • Update your scanning software to the latest version from the HP website. You can also try using a different scanning software or application that supports your scanner model.

The scanner makes loud or unusual noises. This could be due to a mechanical problem, such as a broken or loose part, a jammed paper, or a foreign object inside the scanner. To troubleshoot this issue, try the following steps:

  • Turn off the scanner and unplug it from the power source.

  • Open the scanner lid and check for any paper jams or foreign objects that might be blocking the scanner mechanism. Remove them carefully and gently.

  • Close the scanner lid and plug it back into the power source.

  • Turn on the scanner and try scanning again.

  • If the noise persists, contact HP for service or replacement.


In this article, we have shown you how to find and install the latest drivers and software for your HP Scanjet c9850a scanner on Windows 10, as well as how to solve some common issues with your scanner. We hope this article has been helpful and informative for you. If you have any questions or feedback, please feel free to leave a comment below. Thank you for reading!




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